Topic

Machine Shop Pit Stop

I'm trying to retry the quest, but try it is greyed out

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Staff Note:
This quest has been removed for the time being, so all we can do right now is remove it from your quest log.

Posted 3 years ago by K'tara Subscriber! | Permalink

Replies

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  • K'tara, thanks- we need to do some more debugging on this problem as our past fixes haven't done it. So, we're going to have to leave this right now, but we will get it fixed once we look at your quest in it's broken state and finally get to the root of the problem. 
    Posted 3 years ago by kevbob Subscriber! | Permalink
  • got it complete now, thank you
    Posted 3 years ago by K'tara Subscriber! | Permalink
  • Broken for me too. Was going to try again next time I join the game. Should I post a new bug if the option is still greyed?
    Posted 3 years ago by Sideco Subscriber! | Permalink
  • Sideco, no- we determined your (and K'tara too) broken quest wasn't something new that cropped up after we did a fix, so I just reset it. You should have it re-offered next time you are in the game.
    Posted 3 years ago by kevbob Subscriber! | Permalink
  • Looks like I'm in the same boat.  Is there a better place to be posting these "quest reset" requests?
    Posted 3 years ago by The Android Subscriber! | Permalink
  • In game, you can click the Bug icon near the top of the screen. 
    Or submit a bug report here.
    Posted 3 years ago by Zany Serendipity Subscriber! | Permalink
  • Worked, quest complete. Thanks kevbob.
    Posted 3 years ago by Sideco Subscriber! | Permalink
  • Ditto here. I tried everything to get the quest to reset to no avail.
    Posted 3 years ago by IndigoRainbow Subscriber! | Permalink
  • The Android, got it fixed up.

    IndigoRainbow- I see Jade got it in a help case. Super!
    Posted 3 years ago by kevbob Subscriber! | Permalink
  • I have this quest broken as well - cannot retry it.
    Posted 2 years ago by Not a Princess Subscriber! | Permalink
  • same here :(
    Posted 2 years ago by fusillili Subscriber! | Permalink
  • Ok, should be fixed up now for you fusillili  and Not a Princess.
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Thanks a lot for the quick response, finished the quest without issues.
    Posted 2 years ago by Not a Princess Subscriber! | Permalink
  • My quest is broken in the same way. :( Help, please?
    Posted 2 years ago by BerylCrest Subscriber! | Permalink
  • Me too! :)
    Posted 2 years ago by Puddin Subscriber! | Permalink
  • All checked out and fixed for you too. :)
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • My quest is broken as well, wasted a load of energy thinking I just wasn't fast enough to do it under 2 minutes, turns out the Try it button is greyed out and I can't complete it :/
    Posted 2 years ago by Anda Panda Subscriber! | Permalink
  • I'm having issues with this quest as well. "Try It" is greyed out, and regardless of assembly/disassembly it will not reset.
    Posted 2 years ago by amethystfyre Subscriber! | Permalink
  • Gotcha!
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • I'm also having this problem.
    Posted 2 years ago by Neomorphic Subscriber! | Permalink
  • I'm also having this problem...
    Posted 2 years ago by Samantha Dixon Subscriber! | Permalink
  • Me too!
    Posted 2 years ago by Kookaburra Subscriber! | Permalink
  • Neomorphic was reset some time ago, Samantha Dixon, all fixed up...

    But Kookaburra! What exactly is the problem when you click on the rock and find the quest there, what happens? Your quest was offered about a month after the general fix, so I am wondering if you can re-check another time please.
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • It is grey out and when I hover it says "you are already doing this quest"

    It has said that for days.  I have assembled and disassembled both a fuel maker and a blockmaker since then.
    Posted 2 years ago by Kookaburra Subscriber! | Permalink
  • Oh! My mistake. I was looking at the wrong quest entry. Ok, all sorted out. 
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Thank you kevbob - I completed the quest today as it was immediately offered to me when I went in-game.
    Posted 2 years ago by Kookaburra Subscriber! | Permalink
  • Mine is broken as well. Thanks in advance for the reset!
    Posted 2 years ago by LokiPDX Subscriber! | Permalink
  • Hi. mine is broken too.

    I feel very stupid for trying so many times and using up a good chunk of my energy before figuring out something was wrong :(
    Posted 2 years ago by Rustleaf Subscriber! | Permalink
  • All fixed up Rustleaf and LokiPDX
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Mine is broken, too.
    Posted 2 years ago by Smooth Henry Subscriber! | Permalink
  • Not any longer Smooth Henry- sorry about that!
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • It's also broken for me :) Would love the reset! (and thank you :))
    Posted 2 years ago by manojalpa Subscriber! | Permalink
  • Done manojalpa!
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • I assembled the machine and sat it down by mistake in the shop instead of my yard and can't pick it back up. So my quest is stuck
    Posted 2 years ago by Miss Lilith Subscriber! | Permalink
  • Squared away Miss Lilith!
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Can I be fixed too?
    Posted 2 years ago by Phoebe Subscriber! | Permalink
  • Thanks!
    Posted 2 years ago by Phoebe Subscriber! | Permalink
  • Mine needs reseting too.
    Thank you :)
    Posted 2 years ago by Lily Kay Subscriber! | Permalink
  • Gotcha!
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Oh... is it too late to ask for a reset for me too?
    I though i was doing something wrong :p Actually got the quest a long time ago n.nU
    Thanks !
    Posted 2 years ago by Skullarmy Subscriber! | Permalink
  • Got it Skullarmy!
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Thanks ! :D
    Posted 2 years ago by Skullarmy Subscriber! | Permalink
  • I'm having the same greyed-out problem with this quest.
    Posted 2 years ago by Qbryzan Subscriber! | Permalink
  • Not anymore Qbryzan, sorry about that!
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Hi! Can I have help with this bug too? Thanks in advance!
    Posted 2 years ago by Dorothy Gale Subscriber! | Permalink
  • Dorothy Gale, done!
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Thank you so much! Quest complete! :D
    Posted 2 years ago by Dorothy Gale Subscriber! | Permalink
  • Need help with it as well please, it's greyed out! :) 
    Posted 2 years ago by Karissa Subscriber! | Permalink
  • Done, Karissa.
    Posted 2 years ago by kevbob Subscriber! | Permalink
  • Also need help with this, mine is greyed out as well. :) Thanks in advance!
    Posted 2 years ago by Tanit Subscriber! | Permalink
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