Problem fixed, but please read this post!
What happened? Incorrect DNS was promoted, causing everyone trying to connect to our game servers failed. We fixed that, but you may have old DNS information cached either in your computer, or on the network. Sometimes proxies or local routers cache DNS and aren't updated from trying to flush cache on your local system.
*******If rebooting your computer or normal cache clearing doesn't work, try restarting any network equipment you have. There is a chance you may just need to wait it out until your local DNS catches up. We are very sorry about this!*******
Over an hour later, we think players should all have the updated DNS. If you still have problems with DNS, please open a help ticket. We're going to close this topic so unrelated issues are not posted to it.
Hey all! Some of you may have problems loading the game. Don't feel alone!
We are working on it right now!