Hello
This topic concerns issues with Flash on Chrome and Firefox, Windows. (See below for more about Chrome on Mac OS X)
Flash that is installed automatically on Chrome/Windows:
As we mentioned in this previous topic, you may see issues using Chrome in the game. Things like keyboard problems (you type something and some of the letters don't show), frame rates low, focus getting lost, etc. On Windows, this may be due to the Flash plugin which ships automatically with Chrome updates, the PPAPI version of the plugin. Note that Chrome updates itself, it is not a general user configurable preference to turn it off without some editing of special files. Also as mentioned, the easiest way to avoid this is to use another browser for the game.
If you still want to use Chrome, try updating to the latest version of the browser by typing chrome://chrome/ in the address bar, then checking that page to see if you can update. If that doesn't help, you can down the standalone plugin for other browsers here.
Choose Windows, and then Flash 11 for 'other browsers', don't download the Internet Explorer version. Run the installer, then open Chrome and type chrome://plugins/ into the address bar.
Find the listing for "Flash," under which should be at two listings. The one on Windows which is not Chrome specific will have a name similar to: NPSWF32.DLL, or NPSWF32.DLL. Click *enable* on that version, and click *disable* any Flash version which is found in a subdirectory of Chrome. Unfortunately, when Chrome updates itself, it may change the settings back to what they were previously; so you may have to do this again.
Flash 11.4/Firefox on Windows:
Players have been reporting similar issues as described above with Firefox, and Flash 11.4. Some have reverted to earlier versions of Flash temporarily, but there something else you can try. It is a workaround outlined in this Adobe Community Flash post by one of the Flash developers, which indicates problems with Protected Mode; in some cases involving RealPlayer. The workaround may be difficult for many players who are not experienced with editing configuration files, or doing some heavy browser troubleshooting. In that case, you may want to just try an earlier version of Flash in the meantime. You can find instructions here on how to get an earlier plugin if you don't already have it on your computer.
Lastly, Chrome on Mac OS X:
Some players have problems with Chrome on Mac OS X. Things like chat lag and slow movements may be symptoms. If you are having those problems, we suggest using Firefox or Safari.